Vestigios Entertainment SpA

1. Information We Collect

We may collect personal information including but not limited to: email addresses, usernames, gameplay data, device information, and communication records. Information is collected when you create an account, use our services, or contact us directly. We do not collect more information than necessary to provide our services.

2. How We Use Your Information

We use collected information to: provide and maintain our services, communicate with users, improve our products, ensure security and prevent fraud, comply with legal obligations, and respond to user inquiries. We do not sell your personal data to third parties.

3. Data Storage and Security

Your data is stored on secure servers and protected using industry-standard security measures. We implement technical and organizational safeguards to prevent unauthorized access, disclosure, or destruction of your information. However, no system is entirely secure, and we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not share your personal information except in the following circumstances: when required by Chilean law or legal process, to protect our rights or the safety of users, with service providers who assist in operating our services (under strict confidentiality agreements), or with your explicit consent.

5. User Rights

Under Chilean law, you have the right to: access your personal data, correct inaccurate information, request deletion of your data (subject to legal obligations), object to certain processing activities, and withdraw consent where applicable. To exercise these rights, contact us at privacy@vestigios-entertainment.com.

6. Cookies and Tracking

We may use cookies and similar technologies to enhance user experience, analyze usage patterns, and maintain session information. You can control cookie settings through your browser, but disabling cookies may affect functionality.

7. Children's Privacy

Our services are not directed at children under 14 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

8. Changes to This Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes through our official channels. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Information

For questions or concerns regarding this Privacy Policy or our data practices, contact us at privacy@vestigios-entertainment.com or through our official support channels.